Frequently Asked Questions

We know you are scared but here we have answered our most frequently asked questions that will hopefully put you at easy... hopefully.

What are The London Bridge Experience and London Tombs ticket age brackets?

  • Child ticket – 5 to 15 years (an adult MUST attend with you)
  • Student ticket – Must have valid ID and can only be bought at box office
  • Adult ticket – over 16 years
  • Senior Citizen ticket – Senior Citizens aged 60 or over. Can only be bought at box office
  • Children aged 4 and under are given free entry to The London Bridge Experience but we would not recommend bringing children of this age

How much does a ticket on the door cost?

  • Adult – £27.95
  • Child – £22.50
  • Student / Concession- £24.95

The best rates are achieved by booking on this website via the BOOK NOW link on any page. We reserve the right to change online or door prices at any time without notice.

How long does the show last?

The London Bridge Experience & London Tombs lasts, on average, 1 hour, but due to the nature of the Experience being an interactive show the length of it depends how chatty & engaging you and the rest of the audience are, so we recommend you allow for 1 hour 15. Please also arrive 15 minutes prior to your show time. Like all theatre productions, late admission is not an option so you’ll either see the next available show or I’m afraid if you’re late for the last show of the day, you will miss the experience. Refunds are not permitted.

Do you take London Pass?

Yes we do, no booking required just turn up with your London Pass and enjoy the next show!

I want to buy a student ticket, what form of ID do I need to use on entry?

We accept your Concessions card, your NUS card, your ISIC card or your ValidateUK card.

Are there any age restrictions?

There is no age restriction in the London Bridge Experience, however, children up to the age of 15 must be accompanied by a supervising adult.

Is the London Bridge Experience suitable for pregnant woman?

We do allow for woman who are pregnant to enter however it is at your own discretion and we do not recommend it for women in late stages of pregnancy, or people with heart problems, of a nervous disposition or who have epilepsy or claustrophobia. The London Bridge Experience is normally okay as it is a walk-through experience with live actors playing characters from London’s history. This section is more funny & historical than scary; however, it can be dark in places. We strongly advise not entering the Tombs as it can be very dark with strobe lighting and the path can be uneasy at times. You are asked if you would rather leave before entering The Tombs section.

When’s the best time to avoid queues?

Our busiest time tends to be between 11am – 3pm, however as a popular attraction please don’t be disappointed to see a queue at any time.