The best rates are achieved by booking on this website via the BOOK NOW link on any page.
We reserve the right to change online or door prices at any time without notice.
We accept your Connexions card, your NUS card, your ISIC card or your ValidateUK card.
There is no age restriction in the London Bridge Experience, however children up to the age of 15 must be accompanied by a supervising adult.
How long should I allow for the tour?
The London Bridge Experience and Tombs will take no less than 40 minutes and no more than 70 minutes in total
No. Photography and recording of any kind is not permitted inside any part of either The London Bridge Experience or The London Tombs.
Yes. Whilst London Bridge is an historic building we have, where possible, created disabled customer access and facilities including a lift and some wheelchair access. Please notify us of any special requirements in advance so that we can check whether we are able to accommodate them.
Whilst a disabled customer is required to pay for a full price ticket, their carer will be offered free entry to the London Bridge Experience and the London Tombs. All you need to do to receive free entry for your carer is to show your disability badge on arrival and then identify your carer. Valid on full price tickets only. Not valid in conjunction with any other offer or discount code.
Entry is at your own discretion. Please bear in mind that the combined tour takes approximately 1 hour and 10 minutes at the most and the Tombs is a dark 'passage of terror' with some narrow passageways, and strobe and flash lighting. It may not therefore be suitable for pregnant women.
We will send you an email to confirm the purchase and with a bar-code containing all the purchase information. That email is your e-ticket. Please print your e-ticket and bring it with you to the London Bridge Experience. If you do not print and bring your e-ticket with you, you may be refused entry. Buy tickets by clicking on BOOK NOW on any page
You can show the ticket on your phone or tablet so long as we can easily scan the bar code.
Tickets can be purchased on the day either by cash or credit/debit card from our box office on Tooley Street. However, we encourage our customers to purchase tickets online to get the benefit of discounted online rates.
Yes. All your details are held securely on our systems. Your credit or debit card details are NOT retained by us. When processing payments, we use a SSL secure connection to the bank's computers.
'DirectPay' will appear on your statement. Please note that any purchases after May 2016 will show as "Attraction and Event Tick" on your statement.
Tickets are sold as non-transferable and non-exchangeable.
We do not offer refunds under any circumstances once payment is cleared. Any complaints or queries regards this should be addressed as per the below.
Head of Sales and Marketing
The London Bridge Experience and Tombs
2-4 Tooley Street
Tickets are sold as non-transferable and non-exchangeable, however you may, at our discretion, be allowed in at the next available time slot. If the value of your ticket is lower than the value of the next available time slot, we may ask you to pay the difference.
We encourage all our customers to use public transport. Click on our how to find us page for details of how to get to us using public transport.
For information about employment and career opportunities at The London Bridge Experience or The London Tombs please complete the enquiry form which can be found on the contact us page
Please visit our "Contact us" page on this website
Please allow 48 hours for a response or call us on the number provided